Answers about what Boromlia is, what a paid plan adds to your account, how purchases are delivered, the 14-day money-back guarantee, and why another name can appear on your card statement.
What is Boromlia? Timeline software, licensed as a hosted web application. You record events, each with a date, a place, media and a description, and the same record can be presented as a timeline, a map, cards, a table or a written narrative. It runs in your browser; there is nothing to install.
What do I get when I buy a plan? Room on your own Boromlia account: a paid plan raises how many timelines you can create and how many events fit in each one, and Founding Member removes both limits. Every feature is already in the free plan. There is no file, template or download, because it is a hosted service.
How is it delivered? Instantly. The new limits apply to your account as soon as payment is confirmed, usually within seconds.
Can I use it commercially? Yes. Your plan is a personal, non-transferable right to use the Service, with no restriction on the purpose of the timelines you build. You may not resell or redistribute access to Boromlia itself.
How do refunds work? Every paid plan has a 14-day money-back guarantee. Ask within 14 days of purchase and you get your money back, and you do not have to say why. Email support@boromlia.com from the address you bought with, or use the contact form.
Why is my statement in hryvnia when the price is in dollars? Because the payment is processed in Ukraine. Prices are set in US dollars and we add nothing on top - no tax, no surcharge - but WayForPay takes the payment in hryvnia at its own exchange rate. If your card is not a hryvnia one, your bank converts that back at its rate, so your statement can read a little either side of the listed price, and some banks add a foreign-transaction fee of their own. Those are your bank's charges, not ours. The 14-day money-back guarantee covers the full amount either way.
Why does a name other than Boromlia appear on my statement? Because the charge comes through WayForPay, the payment service provider that processes our card payments. It appears under their name, not ours - usually something like "WFP" or "WAYFORPAY", often with a Ukrainian city on the end. That is the payment for your Boromlia plan and it is legitimate. Boromlia is still the seller: the contract of sale is with us, and so is anything you need afterwards - an invoice, a question, a refund.
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